# Questions, proposals and requests **URL:** https://forum.acestream.media/c/products-and-solutions/questions-proposals-requests/11.md [Последние](https://forum.acestream.media/latest.md) · [Категории](https://forum.acestream.media/categories.md) --- ## [Внимание! Если у вас что-то не работает](https://forum.acestream.media/t/vnimanie-esli-u-vas-chto-to-ne-rabotaet/2052)
**Author:** [@Constantin](https://forum.acestream.media/u/Constantin)\ **Ответы:** 1253\ **Последнее обновление:** [03.Май.2025 14:49:22 UTC](https://forum.acestream.media/t/vnimanie-esli-u-vas-chto-to-ne-rabotaet/2052 "2025-05-03T14:49:22Z")
Уважаемые Пользователи! Если у вас что-то не работает, не показывает или появляются какие-то ошибки, то смело создавайте новые темы или задавайте вопросы в существующих темах, подробно описывая возникший баг. На форуме … --- ## [Вопрос по бродкастингу](https://forum.acestream.media/t/vopros-po-brodkastingu/3504)
**Author:** [@AviatorCJ](https://forum.acestream.media/u/AviatorCJ)\ **Ответы:** 85\ **Последнее обновление:** [20.Август.2020 13:46:25 UTC](https://forum.acestream.media/t/vopros-po-brodkastingu/3504 "2020-08-20T13:46:25Z")
Добрый день, запускаю на AceStream под виндой p2p-трансляцию, в браузере открывается Stream Info и там есть поле: Connected peers. Цифра там всегда не поднимается больше 20ти. Есть основания полагать, что стрим смотрит г… --- ## [Медиа-Сервер](https://forum.acestream.media/t/media-server/3352)
**Author:** [@fakel](https://forum.acestream.media/u/fakel)\ **Ответы:** 190\ **Последнее обновление:** [07.Июнь.2025 10:57:39 UTC](https://forum.acestream.media/t/media-server/3352 "2025-06-07T10:57:39Z")
При обновлении плей листа не заменяется, а добавляется и таким образом получается огромный плей лист с дублированными каналами… Можно поправить, а то в ручную долго и не удобно править. ::slight\_smile: --- ## [Subscription, billing and payment issues](https://forum.acestream.media/t/subscription-billing-and-payment-issues/3527)
**Author:** [@hloroform11](https://forum.acestream.media/u/hloroform11)\ **Ответы:** 19\ **Последнее обновление:** [20.Октябрь.2026 21:51:21 UTC](https://forum.acestream.media/t/subscription-billing-and-payment-issues/3527 "2026-10-20T21:51:21Z")
заметил, что у меня каждый месяц со счета в банке снимается 1.5 евро, оказалось, что это подписка стандарт на Ace stream.я зашел на свой аккаунт, и увидел, что намечена следующая оплата 29.04. как в настройках отменит… --- ## [Cuando abro acestream me dice que tengo que pagar](https://forum.acestream.media/t/cuando-abro-acestream-me-dice-que-tengo-que-pagar/4041)
**Author:** [@hotmail](https://forum.acestream.media/u/hotmail)\ **Ответы:** 0\ **Последнее обновление:** [20.Октябрь.2026 15:36:23 UTC](https://forum.acestream.media/t/cuando-abro-acestream-me-dice-que-tengo-que-pagar/4041 "2026-10-20T15:36:23Z")
Cuando abro acestream me dice tengo que comprar Premium, el día 16 lo compré, pero no se coordina, y sigue con básico, me podrían arreglar. --- ## [Error: "can't start a new thread" every few minutes](https://forum.acestream.media/t/error-cant-start-a-new-thread-every-few-minutes/3733)
**Author:** [@ricaroal](https://forum.acestream.media/u/ricaroal)\ **Ответы:** 5\ **Последнее обновление:** [14.Октябрь.2026 12:15:15 UTC](https://forum.acestream.media/t/error-cant-start-a-new-thread-every-few-minutes/3733 "2026-10-14T12:15:15Z")
Every 10 or 15 minutes i got this error while watching a stream using Aceplayer, then the program crashes. After i need to connect to the stream and works fine… until crashes again. My settings (screenshot): https://i.… --- ## [Acestream no encuentra semillas](https://forum.acestream.media/t/acestream-no-encuentra-semillas/4039)
**Author:** [@rover22](https://forum.acestream.media/u/rover22)\ **Ответы:** 0\ **Последнее обновление:** [11.Октябрь.2026 17:42:36 UTC](https://forum.acestream.media/t/acestream-no-encuentra-semillas/4039 "2026-10-11T17:42:36Z")
Buenas, Tengo Fire tv 4K MAX 1º gen y Acestream 3.2.22.3 y al abrir los enlaces se queda Prebuffering 0% y no encuentra ninguna semilla. He reinstalado todo pero sigue haciendo lo mismo, alguna sugerencia ? Thanks. --- ## [Ace Player перестал открывать ссылки Url](https://forum.acestream.media/t/ace-player-perestal-otkryvat-ssylki-url/4032)
**Author:** [@Fedya](https://forum.acestream.media/u/Fedya)\ **Ответы:** 2\ **Последнее обновление:** [10.Сентябрь.2026 15:20:54 UTC](https://forum.acestream.media/t/ace-player-perestal-otkryvat-ssylki-url/4032 "2026-09-10T15:20:54Z")
Пользовался несколько лет, все было хорошо, в одном прекрасный момент (возможно после обновления проигрывателя) Перестал открывать ссылки. Причем они не открываются и в автоматическом режиме (нажимая на ссылку) и в ручн… --- ## [Cannot load transport file — api.acestream.net has invalid SSL certificate](https://forum.acestream.media/t/cannot-load-transport-file-api-acestream-net-has-invalid-ssl-certificate/4030)
**Author:** [@Ilya\_Ivanov](https://forum.acestream.media/u/Ilya_Ivanov)\ **Ответы:** 2\ **Последнее обновление:** [23.Август.2026 17:42:56 UTC](https://forum.acestream.media/t/cannot-load-transport-file-api-acestream-net-has-invalid-ssl-certificate/4030 "2026-08-23T17:42:56Z")
Hello. Since today, no acestream:// links work for me on Windows. Ace Stream Engine is running normally and its local API works, but every Content ID returns: {“response”: null, “error”: “failed to load content”} I i… --- ## [Python3](https://forum.acestream.media/t/python3/3521)
**Author:** [@Teoc](https://forum.acestream.media/u/Teoc)\ **Ответы:** 35\ **Последнее обновление:** [15.Август.2026 05:44:44 UTC](https://forum.acestream.media/t/python3/3521 "2026-08-15T05:44:44Z")
Добрый день! Если я правильно понимаю, линуксовый движок до сих пор использует Python2, который перестаёт поддерживаться с 01.01.2020. Соответственно, дистрибутивы активно удаляют python2-пакеты из репозиториев. Вопрос… --- ## [No puedo instalar](https://forum.acestream.media/t/no-puedo-instalar/4021)
**Author:** [@Aljalid](https://forum.acestream.media/u/Aljalid)\ **Ответы:** 1\ **Последнее обновление:** [20.Июнь.2026 08:20:26 UTC](https://forum.acestream.media/t/no-puedo-instalar/4021 "2026-06-20T08:20:26Z")
Hola He descargado ace stream en mi S26 y no puedo instalarlo. Sabéis de alguna solución? Gracias de antemano --- ## [Premium Account, but if I log in via Ace Player Windows - Account Basic](https://forum.acestream.media/t/premium-account-but-if-i-log-in-via-ace-player-windows-account-basic/4019)
**Author:** [@FifaMasterHWG](https://forum.acestream.media/u/FifaMasterHWG)\ **Ответы:** 3\ **Последнее обновление:** [20.Июнь.2026 08:17:35 UTC](https://forum.acestream.media/t/premium-account-but-if-i-log-in-via-ace-player-windows-account-basic/4019 "2026-06-20T08:17:35Z")
I bought a premium account about 100 days ago, everything worked fine till today, when ACE Player didn’t work properly, because it wants to load adverts now everytime I try to start a stream. On the website https://aces… --- ## [Modified versions issue](https://forum.acestream.media/t/modified-versions-issue/4005)
**Author:** [@Fully99](https://forum.acestream.media/u/Fully99)\ **Ответы:** 17\ **Последнее обновление:** [19.Июнь.2026 14:13:58 UTC](https://forum.acestream.media/t/modified-versions-issue/4005 "2026-06-19T14:13:58Z")
Today I’m having issue with Acestream installed on my tablet. It’s giving me this error: “You are using a modified version. To use it, activate premium account” I don’t have the premium account, but I’m not using any … --- ## [Downloading Ace Engine Not working](https://forum.acestream.media/t/downloading-ace-engine-not-working/4011)
**Author:** [@DarkCrow](https://forum.acestream.media/u/DarkCrow)\ **Ответы:** 4\ **Последнее обновление:** [13.Май.2026 12:28:11 UTC](https://forum.acestream.media/t/downloading-ace-engine-not-working/4011 "2026-05-13T12:28:11Z")
I installed the latest version of Ace Stream Pro from the official Website and installed it on my Android smartphone (Samsung Fold 7). After starting the app I selcted “Install and activate Ace Engine on this device” and… --- ## [Engine on another PC than the Player](https://forum.acestream.media/t/engine-on-another-pc-than-the-player/3804)
**Author:** [@Strunz](https://forum.acestream.media/u/Strunz)\ **Ответы:** 49\ **Последнее обновление:** [17.Апрель.2026 20:44:36 UTC](https://forum.acestream.media/t/engine-on-another-pc-than-the-player/3804 "2026-04-17T20:44:36Z")
Hi there, new user of Ace Stream for Windows and is working great so far. I want to run the engine on a different machine on my network. How can I achieve that the local Ace Player is connecting to this other machine? … --- ## [Ace Stream billing errors](https://forum.acestream.media/t/ace-stream-billing-errors/3988)
**Author:** [@ponsergi](https://forum.acestream.media/u/ponsergi)\ **Ответы:** 6\ **Последнее обновление:** [05.Март.2026 08:05:12 UTC](https://forum.acestream.media/t/ace-stream-billing-errors/3988 "2026-03-05T08:05:12Z")
​Hi everyone / AceStream Admin Team, ​I am writing to request urgent assistance with my Premium subscription. ​I originally signed up for the Premium version because I thought it was mandatory to watch standard streams… --- ## [Plexio emet surf](https://forum.acestream.media/t/plexio-emet-surf/3990)
**Author:** [@Klaxxon](https://forum.acestream.media/u/Klaxxon)\ **Ответы:** 0\ **Последнее обновление:** [31.Январь.2026 16:10:03 UTC](https://forum.acestream.media/t/plexio-emet-surf/3990 "2026-01-31T16:10:03Z")
Hi, I’m not able to install the plexio addon in emet surf. It says something like Failed to enable the addon and if i try to do it from my Phone it says Failed to fetch. --- ## [Android Acestream Requesting Premium Membership](https://forum.acestream.media/t/android-acestream-requesting-premium-membership/3928)
**Author:** [@Rickp4000](https://forum.acestream.media/u/Rickp4000)\ **Ответы:** 31\ **Последнее обновление:** [31.Январь.2026 12:10:33 UTC](https://forum.acestream.media/t/android-acestream-requesting-premium-membership/3928 "2026-01-31T12:10:33Z")
for the last several months i have had no issues using the latest version of AceStream Media on android TV and then also using Ace Stream Engine. Today Acestream Media after watching for 5 minutes would ask me to login … --- ## [Ace Stream Media is not working, Windows 10](https://forum.acestream.media/t/ace-stream-media-is-not-working-windows-10/3989)
**Author:** [@jokerm90](https://forum.acestream.media/u/jokerm90)\ **Ответы:** 2\ **Последнее обновление:** [29.Январь.2026 20:20:47 UTC](https://forum.acestream.media/t/ace-stream-media-is-not-working-windows-10/3989 "2026-01-29T20:20:47Z")
Hi everyone. I can’t use Ace Stream Media to play stream with link like acestream:// Version is latest. Windows 10. It’s running on tray, but when I clicking the link nothing happens. Please assist 2026-01-20 20:20:25… --- ## [Installer fails on Windows because of old installation](https://forum.acestream.media/t/installer-fails-on-windows-because-of-old-installation/3987)
**Author:** [@Martin\_Todorov](https://forum.acestream.media/u/Martin_Todorov)\ **Ответы:** 2\ **Последнее обновление:** [25.Январь.2026 08:39:50 UTC](https://forum.acestream.media/t/installer-fails-on-windows-because-of-old-installation/3987 "2026-01-25T08:39:50Z")
Ace\_Stream\_Media\_3.2.8.exe Ace Stream Media 3.2.8 Setup You have already installed Ace Stream. You must remove the old version before installing the new one. Please follow these steps: Close all web browsers. Close A… --- ## [EPG in ACS Live TV](https://forum.acestream.media/t/epg-in-acs-live-tv/3798)
**Author:** [@Matrev2](https://forum.acestream.media/u/Matrev2)\ **Ответы:** 4\ **Последнее обновление:** [10.Декабрь.2025 15:03:08 UTC](https://forum.acestream.media/t/epg-in-acs-live-tv/3798 "2025-12-10T15:03:08Z")
Hello, has anyone been able to upload a custom EPG guide successfully to ACS Live TV? I have tried many formats but the schedule never shows up. The source appears loaded, but the channel guide is still empty. The tags i… --- ## [Acestream disconnects every 12-15 minutes](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766)
**Author:** [@Penaldo](https://forum.acestream.media/u/Penaldo)\ **Ответы:** 60\ **Последнее обновление:** [04.Декабрь.2025 15:49:27 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766 "2025-12-04T15:49:27Z")
Hi, I’ve been using ace stream for a while, but since yesterday every time I have an ace stream on, it disconnects after 12 to 15 minutes. I’ve already deleted the .aceSteam folder in appData. I get the next error: “Erro… --- ## [Issue Starting Ace Stream on Firestick 4K 1st Gen](https://forum.acestream.media/t/issue-starting-ace-stream-on-firestick-4k-1st-gen/3936)
**Author:** [@Fully99](https://forum.acestream.media/u/Fully99)\ **Ответы:** 8\ **Последнее обновление:** [02.Декабрь.2025 20:23:58 UTC](https://forum.acestream.media/t/issue-starting-ace-stream-on-firestick-4k-1st-gen/3936 "2025-12-02T20:23:58Z")
Hello all! I’m having issues to start the new version of Acestream on my Firestck 4K 1st Gen. I’ve been using previous versions of Acestream (3.1.xx) on this Firestick for many years without any issue. Now I need to u… --- ## [Выдает ошибку The error "Object of type 'NoneType' has no len()"](https://forum.acestream.media/t/vydaet-oshibku-the-error-object-of-type-nonetype-has-no-len/3970)
**Author:** [@Stepan](https://forum.acestream.media/u/Stepan)\ **Ответы:** 1\ **Последнее обновление:** [13.Ноябрь.2025 14:03:20 UTC](https://forum.acestream.media/t/vydaet-oshibku-the-error-object-of-type-nonetype-has-no-len/3970 "2025-11-13T14:03:20Z")
С ночи такое --- ## [Fastest way to start a Live stream](https://forum.acestream.media/t/fastest-way-to-start-a-live-stream/3958)
**Author:** [@Fully99](https://forum.acestream.media/u/Fully99)\ **Ответы:** 3\ **Последнее обновление:** [07.Ноябрь.2025 11:30:15 UTC](https://forum.acestream.media/t/fastest-way-to-start-a-live-stream/3958 "2025-11-07T11:30:15Z")
Hi all, A few days ago I just installed the new version of Ace Stream 3.2.14.5 and I’ve been starting the live stream by copy/paste the IDs of the channel I want to see from a text file into the player. I’m wondering i… --- ## [How do you login into the AceStream app for Windows via Google](https://forum.acestream.media/t/how-do-you-login-into-the-acestream-app-for-windows-via-google/3811)
**Author:** [@Javsp](https://forum.acestream.media/u/Javsp)\ **Ответы:** 7\ **Последнее обновление:** [05.Ноябрь.2025 21:13:41 UTC](https://forum.acestream.media/t/how-do-you-login-into-the-acestream-app-for-windows-via-google/3811 "2025-11-05T21:13:41Z")
I have a Premium account linked to various Android devices but I can’t figure out how to do it in the Windows version via Google. Is it possible? --- ## [Ace Stream Media Edit 'All Streams' List](https://forum.acestream.media/t/ace-stream-media-edit-all-streams-list/3947)
**Author:** [@urchino](https://forum.acestream.media/u/urchino)\ **Ответы:** 2\ **Последнее обновление:** [02.Ноябрь.2025 17:08:21 UTC](https://forum.acestream.media/t/ace-stream-media-edit-all-streams-list/3947 "2025-11-02T17:08:21Z")
I have Ace Stream Media 3.1.77 installed for Android TV, working well. Can someone tell me how to remove stream entries from the ‘All Streams’ section of the app? The app seems to add every stream id as an entry includin… --- ## [Can't pay for Premium with a card - need help](https://forum.acestream.media/t/cant-pay-for-premium-with-a-card-need-help/3956)
**Author:** [@carlosr92](https://forum.acestream.media/u/carlosr92)\ **Ответы:** 1\ **Последнее обновление:** [02.Ноябрь.2025 13:55:58 UTC](https://forum.acestream.media/t/cant-pay-for-premium-with-a-card-need-help/3956 "2025-11-02T13:55:58Z")
I’m having issues with the payment - my card is valid, but it’s not accepted when I try to buy Premium. What can I do? I can’t use the alternative crypto payment because I don’t have any crypto. --- ## [Ace Stream on Android device gives issues with viewing streams](https://forum.acestream.media/t/ace-stream-on-android-device-gives-issues-with-viewing-streams/3937)
**Author:** [@Rob\_Homburg](https://forum.acestream.media/u/Rob_Homburg)\ **Ответы:** 1\ **Последнее обновление:** [26.Октябрь.2025 20:51:10 UTC](https://forum.acestream.media/t/ace-stream-on-android-device-gives-issues-with-viewing-streams/3937 "2025-10-26T20:51:10Z")
I have only a basic subscription and as such I am using the Ace Player on Android to play streams. After I got a new Android tablet device, I reinstalled the software and now with all the streams I am trying to watch, I … --- ## [Personal acestream server](https://forum.acestream.media/t/personal-acestream-server/3862)
**Author:** [@Oscar2](https://forum.acestream.media/u/Oscar2)\ **Ответы:** 8\ **Последнее обновление:** [23.Октябрь.2025 09:42:34 UTC](https://forum.acestream.media/t/personal-acestream-server/3862 "2025-10-23T09:42:34Z")
Hi, I’m pissed that iOS doesn’t support Acestream and therefore I want to install acestream on my LINUX server and then serve a couple streams from different content ids. Currently I managed to make the server run and … [Следующая страница](https://forum.acestream.media/c/products-and-solutions/questions-proposals-requests/11.md?page=1)