# Acestream disconnects every 12-15 minutes **URL:** \ **Category:** Questions, proposals and requests\ **Created:** [11.Февраль.2024 19:22:49 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766 "2024-02-11T19:22:49Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Penaldo](https://forum.acestream.media/user_avatar/forum.acestream.media/penaldo/32/1966_2.png) [@Penaldo](https://forum.acestream.media/u/Penaldo)\ **Post date:** [11.Февраль.2024 19:22:50 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/1 "2024-02-11T19:22:50Z")
Hi, I’ve been using ace stream for a while, but since yesterday every time I have an ace stream on, it disconnects after 12 to 15 minutes. I’ve already deleted the .aceSteam folder in appData. I get the next error: “Error: No connection to AceStream service”, and this is my log: 2024-02-11 20:04:57,000|Timer-Thread-120|acestream.BGInstanceConnection|send STATE 2 2024-02-11 20:04:57,066|BGTaskQueueThread-1|acestream.coreapp|got command: EVENT play 2024-02-11 20:14:14,933|AceStreamCoreThread|acestream.BT.Connecter.Connecter|current\_seq overflow: 17710673871533159514L 2024-02-11 20:17:00,717|BGTaskQueueThread-1|acestream.BGInstanceConnection|send STOP 2024-02-11 20:17:00,719|BGTaskQueueThread-1|acestream.BGInstanceConnection|send STATE 0 2024-02-11 20:17:00,719|BGTaskQueueThread-1|acestream.BGInstanceConnection|cleanup\_playback 2024-02-11 20:17:00,782|BGTaskQueueThread-1|acestream.coreapp|got command: EVENT stop 2024-02-11 20:17:02,742|BGTaskQueueThread-1|acestream.coreapp|set\_allow\_sleep\_mode: allow=1 Does anyone know the reason? Please help. Thanks in advance. ---
**Author:** ![Penaldo](https://forum.acestream.media/user_avatar/forum.acestream.media/penaldo/32/1966_2.png) [@Penaldo](https://forum.acestream.media/u/Penaldo)\ **Post date:** [11.Февраль.2024 19:26:10 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/2 "2024-02-11T19:26:10Z")
Also, when this error happens I’m unable to watch any stream unless I restart ace Stream ---
**Author:** ![Benny](https://forum.acestream.media/letter_avatar_proxy/v4/letter/b/49beb7/32.png) [@Benny](https://forum.acestream.media/u/Benny)\ **Post date:** [11.Февраль.2024 20:31:20 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/3 "2024-02-11T20:31:20Z")
Version of Ace Stream app and platform? You’re using default app/engine setting or modified - cache in memory or on disk? ```auto 20:14:14,933|AceStreamCoreThread|acestream.BT.Connecter.Connecter|current_seq overflow: 17710673871533159514L ``` This line looks suspicious, but case of “overflow” is unclear. ---
**Author:** ![Penaldo](https://forum.acestream.media/user_avatar/forum.acestream.media/penaldo/32/1966_2.png) [@Penaldo](https://forum.acestream.media/u/Penaldo)\ **Post date:** [11.Февраль.2024 20:45:53 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/4 "2024-02-11T20:45:53Z")
Hi, I’m using Ace Stream Media version 3.1.74, all settings are default, cache is in disk with “dynamic” limit. ---
**Author:** ![Benny](https://forum.acestream.media/letter_avatar_proxy/v4/letter/b/49beb7/32.png) [@Benny](https://forum.acestream.media/u/Benny)\ **Post date:** [11.Февраль.2024 21:58:37 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/5 "2024-02-11T21:58:37Z")
Stop Ace Stream Player/engine, open explorer window, paste to address field %appdata% and delete “.ACEStream” folder. Then uninstall current version and try this one - [https://download.acestream.media/Ace\_Stream\_Media\_3.1.32.exe](https://download.acestream.media/Ace_Stream_Media_3.1.32.exe) For live broadcasts memory cache is more preferable. ---
**Author:** ![Tearil](https://forum.acestream.media/letter_avatar_proxy/v4/letter/t/e47774/32.png) [@Tearil](https://forum.acestream.media/u/Tearil)\ **Post date:** [12.Февраль.2024 00:15:13 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/6 "2024-02-12T00:15:13Z")
I’m having the same issue since today. I usually watch with no issues at all, and today, disconnects every 10-15 minutes. I tried everything listed above (clear caché, delete .ACEStream folder, uninstall 3.1.74 and install 3.1.32… nothing works). This is my log: 2024-02-12 01:05:44,736|Timer-Thread-405|acestream.BGInstanceConnection|send STATE 3 2024-02-12 01:05:50,542|Timer-Thread-409|acestream.BGInstanceConnection|send STATE 2 2024-02-12 01:05:53,203|Timer-Thread-417|acestream.BGInstanceConnection|send STATE 3 2024-02-12 01:05:59,957|Timer-Thread-418|acestream.BGInstanceConnection|send STATE 2 2024-02-12 01:06:04,737|Timer-Thread-425|acestream.BGInstanceConnection|send STATE 3 2024-02-12 01:06:10,592|Timer-Thread-427|acestream.BGInstanceConnection|send STATE 2 2024-02-12 01:07:19,930|Timer-Thread-457|acestream.BGInstanceConnection|send STATE 3 2024-02-12 01:07:24,555|Timer-Thread-463|acestream.BGInstanceConnection|send STATE 2 2024-02-12 01:07:54,367|BGTaskQueueThread-1|acestream.BGInstanceConnection|send STOP 2024-02-12 01:07:54,367|BGTaskQueueThread-1|acestream.BGInstanceConnection|send STATE 0 2024-02-12 01:07:54,367|BGTaskQueueThread-1|acestream.BGInstanceConnection|cleanup\_playback 2024-02-12 01:07:54,599|BGTaskQueueThread-1|acestream.coreapp|got command: EVENT stop 2024-02-12 01:07:59,332|BGTaskQueueThread-1|acestream.coreapp|got command: SHUTDOWN 2024-02-12 01:07:59,332|BGTaskQueueThread-1|acestream.BGInstanceConnection|send STATE 0 2024-02-12 01:07:59,332|BGTaskQueueThread-1|acestream.BGInstanceConnection|shutdown: shutdownplugin=1 2024-02-12 01:07:59,332|BGTaskQueueThread-1|acestream.BGInstanceConnection|cleanup\_playback 2024-02-12 01:07:59,332|BGTaskQueueThread-1|acestream.coreapp|connection\_lost: ip=127.0.0.1 port=61776 2024-02-12 01:07:59,334|Timer-Thread-485|acestream.BGInstanceConnection|shutdown: shutdownplugin=1 As mentioned before by OP, the only solution is restart Ace Stream. Setting are on default, i also tried to put live caché on memory instead of disk (i also have enough disk space +1TB free). ---
**Author:** ![Benny](https://forum.acestream.media/letter_avatar_proxy/v4/letter/b/49beb7/32.png) [@Benny](https://forum.acestream.media/u/Benny)\ **Post date:** [12.Февраль.2024 12:46:33 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/7 "2024-02-12T12:46:33Z")
2ALL with similar problem - please, share your location (country code) - something like “I’m from ES” is enough. We’re getting reports that some ISP in Spain and Portugal raised a block to our resources. ---
**Author:** ![e-chus](https://forum.acestream.media/letter_avatar_proxy/v4/letter/e/a6a055/32.png) [@e-chus](https://forum.acestream.media/u/e-chus)\ **Post date:** [12.Февраль.2024 12:47:03 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/8 "2024-02-12T12:47:03Z")
It seems that some spanish carriers are blocking Acestream. When you start the stream using a VPN everything works fine even if you disconnect the VPN just after conection so it makes me think they have found some pattern to block on fisrt steps of connection. This happens on both Android and PC (Linux Snap package) When using latest version on Android 3.1.80 everything works fine. ---
**Author:** ![Sisifo1984](https://forum.acestream.media/letter_avatar_proxy/v4/letter/s/df705f/32.png) [@Sisifo1984](https://forum.acestream.media/u/Sisifo1984)\ **Post date:** [12.Февраль.2024 18:03:57 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/9 "2024-02-12T18:03:57Z")
Same problem. Only works using VPN ---
**Author:** ![macamba](https://forum.acestream.media/letter_avatar_proxy/v4/letter/m/9fc348/32.png) [@macamba](https://forum.acestream.media/u/macamba)\ **Post date:** [12.Февраль.2024 18:58:58 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/10 "2024-02-12T18:58:58Z")
Hi all, I have the same issue, Acestream desconnected in 12 minutes and shows error “Cannot start playback. Please try again later”. If I try again it shows the same error, I have to close completely the Acestream Aplicación Android to can start playing but it stop again at 12 minutes. If I use VPN it is solved. Also I get solved installing the last version Android 3.1.80.0, with the last version is not necesary VPN I’m using Android Aplicación from Spain Regards ---
**Author:** ![Penaldo](https://forum.acestream.media/user_avatar/forum.acestream.media/penaldo/32/1966_2.png) [@Penaldo](https://forum.acestream.media/u/Penaldo)\ **Post date:** [12.Февраль.2024 19:01:27 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/11 "2024-02-12T19:01:27Z")
Hi, yes I’m from Spain (ES), thanks for looking into the problem! 🙂 Meanwhile I’ll try using a VPN or the android version ---
**Author:** ![Mr.Anon](https://forum.acestream.media/letter_avatar_proxy/v4/letter/m/cdc98d/32.png) [@Mr.Anon](https://forum.acestream.media/u/Mr.Anon)\ **Post date:** [12.Февраль.2024 20:53:23 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/12 "2024-02-12T20:53:23Z")
Hi, Another one user with problems here. In Spain (ES) most of ISP are blocking connections to AceStream since a few days. It seems like they are doing DPI (deep packet inspection) and intercepting HTTP requests at least for \*.torrentstream.net/info/org subdomains (5.252.161.155, 167.99.210.88) Except Android App version v3.1.80, all are affected by this problem, linux and windows included. ¿Maybe in this new version these domains are not being used? thanks you all ---
**Author:** ![pablolirel](https://forum.acestream.media/user_avatar/forum.acestream.media/pablolirel/32/1975_2.png) [@pablolirel](https://forum.acestream.media/u/pablolirel)\ **Post date:** [13.Февраль.2024 20:24:49 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/13 "2024-02-13T20:24:49Z")
Hi mate, which VPN do you recommend to use with acestream? ---
**Author:** ![javiernv](https://forum.acestream.media/user_avatar/forum.acestream.media/javiernv/32/1974_2.png) [@javiernv](https://forum.acestream.media/u/javiernv)\ **Post date:** [13.Февраль.2024 20:33:57 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/14 "2024-02-13T20:33:57Z")
Hello! Just wanted to report that, after several years of using Acestream without issue, I’m getting the same disconnecting error than the rest after several minutes of connection. After it happens, the program needs to be completely closed to be able to connect again to any stream. I’m from Spain, so probably the ISP theory is true, since we’re all getting that issue since the same day. I’m using Windows version Ace\_Stream\_Media\_3.1.74. ---
**Author:** ![dempireon](https://forum.acestream.media/user_avatar/forum.acestream.media/dempireon/32/1977_2.png) [@dempireon](https://forum.acestream.media/u/dempireon)\ **Post date:** [14.Февраль.2024 13:14:36 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/15 "2024-02-14T13:14:36Z")
Same issue here… also from Spain. ---
**Author:** ![Trunk](https://forum.acestream.media/user_avatar/forum.acestream.media/trunk/32/1978_2.png) [@Trunk](https://forum.acestream.media/u/Trunk)\ **Post date:** [14.Февраль.2024 15:00:41 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/16 "2024-02-14T15:00:41Z")
Same issue, ES, ISP: Pepephone ---
**Author:** ![Albertopr](https://forum.acestream.media/letter_avatar_proxy/v4/letter/a/7ba0ec/32.png) [@Albertopr](https://forum.acestream.media/u/Albertopr)\ **Post date:** [14.Февраль.2024 20:42:10 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/17 "2024-02-14T20:42:10Z")
Same issue here, I’m from Spain too. ISP: Movistar ---
**Author:** ![Ribas](https://forum.acestream.media/letter_avatar_proxy/v4/letter/r/50afbb/32.png) [@Ribas](https://forum.acestream.media/u/Ribas)\ **Post date:** [15.Февраль.2024 15:04:07 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/18 "2024-02-15T15:04:07Z")
I´m from ES, same issue on Desktop version 3.1.74 ISP: Vodafone thx ---
**Author:** ![Moi](https://forum.acestream.media/letter_avatar_proxy/v4/letter/m/c2a13f/32.png) [@Moi](https://forum.acestream.media/u/Moi)\ **Post date:** [15.Февраль.2024 23:54:33 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/19 "2024-02-15T23:54:33Z")
Hi, I’m from Spain, same problem. I solved it with a vpn, you only need to connect it at the beginning of the match connection, then if you want you disconnect it .me download a very good free one is: Cloudflare WARP. Best regards ---
**Author:** ![Ribas](https://forum.acestream.media/letter_avatar_proxy/v4/letter/r/50afbb/32.png) [@Ribas](https://forum.acestream.media/u/Ribas)\ **Post date:** [16.Февраль.2024 10:01:34 UTC](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766/20 "2024-02-16T10:01:34Z")
Yes thanks but it’s not an optimal solution to install third party software. Let’s hope the devs launch an update or patch so we can keep accessing acestream without other stuff. For example their 3.1.80 version for android works like a dream without VPN and things like that. [Следующая страница](https://forum.acestream.media/t/acestream-disconnects-every-12-15-minutes/3766.md?page=2)